A detailed description of goods, its part number and the price inclusive of taxes and shipping is provided on each product page at the point where the product is added to order.
Prices quoted are in £ sterling and Pace Cycles reserve the right to change any advertised price at any time. Prices do not include shipping and are sent by 48 hour carrier service to UK mainland address (excluding N. Scotland, Isle of Man, Channel Islands and N. Ireland)
Payment can be made by the credit cards listed
Goods can only be shipped after full cleared payment is received
Although every reasonable care is made to keep all payment details secure, in the absence of negligence on our part we cannot be held liable for any loss you may suffer should a third party procure unauthorised access to any data you provide when accessing or ordering
Goods will be shipped within 48 hours of order unless out of stock
Frames are custom made to order. Delivery can be expected within six weeks from receipt of order
Goods custom made to order can only be cancelled by the customer at the discretion of the supplier
Customer will be advised if product is not in stock. An alternative product will not be supplied unless requested
If package is damaged in any way customer must sign the 'DAMAGED' proof of delivery note upon receipt of package in presence of shipper. Customer must inform Pace Cycles at the address above within 24 hours maximum that the goods were signed for as damaged
If the customer has any complaints relating to the product or its supply please make these in writing to Pace Cycles at the above address quoting the invoice number found at the head of the invoice supplied with the goods and a detailed description of complaint along with customers full address and a daytime contact telephone number
Damages or shortages of the goods must be notified to Pace, in writing, within 48 hours of receipt of the goods
The customer has the right to return any product within seven days of receipt of the goods and to cancel the contract for supply of goods ordered. However, the customer must take reasonable care of the goods whilst in his/her possession. Goods must be unused and undamaged and should be returned in their original packaging. A full refund of monies paid by the customer will be made on receipt of the goods
If goods were paid for by customer on a credit card refunds will be made directly into customers account within 60 hours of receiving returned goods at at the address above
Cancelled or returned goods must be returned to the above address for the attention of Pace Cycles-Returned Goods. A copy of the original invoice, supplied with the original goods, must be included with the returned goods
Return shipping is at the customer's cost
Particulars as to the warranty given with the product are given in the products manual, supplied with the product
Overseas Orders - Customers will be quoted a separate and additional charge for shipping (also applies to N. Scotland and Channel Islands)
Overseas customers within the EC are charged VAT at the UK rate of 17.5% and this is included within the price quoted for the goods
Overseas customers outside of the EC will not be charged UK taxes and must pay any local taxes when goods are landed within their country. The price will charge will be price shown for goods less 17.5% + shipping charges
None of the above affects your statutory consumer rights
